Effective Date: June 12, 2026
Gorilla Movers (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Phone number
- Email address
- Physical addresses related to moving services
- Move details and service requirements
- Payment-related information
- Information submitted through online forms
- Information provided through phone calls, text messages, emails, and other communications
We may also collect certain technical information automatically when you visit our website, such as:
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and similar technologies
How We Use Your Information
We use collected information to:
- Provide moving, storage, junk removal, and related services
- Respond to quote requests and inquiries
- Schedule and confirm appointments
- Send service updates and reminders
- Process payments and invoices
- Provide customer support
- Improve our website and services
- Maintain business records
- Comply with legal obligations
Text Messaging (SMS) Communications
If you provide consent to receive text messages from Gorilla Movers, we may send messages regarding:
- Moving estimates and quote requests
- Appointment reminders
- Scheduling updates
- Move confirmations
- Customer service communications
- Post-service follow-up messages
Message frequency may vary based on your interactions with us.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us using the information listed below.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Information Sharing
We do not sell, rent, or share personal information with third parties for their marketing purposes.
We may share information with trusted service providers who assist us in operating our business, processing payments, maintaining our systems, communicating with customers, or delivering services. These providers are only permitted to use the information necessary to perform services on our behalf.
We may also disclose information when required by law, court order, legal process, or to protect the rights, property, or safety of Gorilla Movers, our customers, or others.
Website Forms and Consent
When you submit information through a form on our website, you voluntarily provide the information requested.
If you choose to provide a mobile phone number and consent to receive SMS communications, you may receive messages related to your inquiry, estimate, scheduled services, or customer support needs.
Consent to receive text messages is not a condition of purchase.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience.
You may adjust your browser settings to refuse cookies; however, some website features may not function properly.
Data Security
We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission or storage can be guaranteed to be 100% secure.
Data Retention
We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
Children’s Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
Contact Us
Gorilla Movers
7077 Consolidated Way, Suite E
San Diego, CA 92121
Phone: 619-600-5000
Email: info@gorillamovers.com
Website: https://gorillamovers.com
